Services

CONSULTING SERVICES

My consulting services are customised to impact your priorities, offering a way to energise your operation and achieve immediate results. The tools provided have been developed over many years of working with top international hotels and independent restaurants.

My approach of working collaboratively with your team ensures their commitment to follow up on initiatives and take ownership for success.

AREAS OF IMPACT

Strategise for profitability in every aspect of your operation.

Drive loyalty and guest satisfaction through unparalleled service.

Attract and retain key talent, developinga winning team.

Exceed revenue targetsthrough sales excellence and focused management.

Develop and implement innovative service standards,with performance reporting and tracking.

Revamp branding and reputation, maximising revenue through a clear identity and connection to your market.

CONSULTING OPTIONS

Services

1 Day Operational Tune-Up

An overview of your operation’s key performance indicators, including 4 hours of one-on-one reviewing and planning with your team.

  • Business plan.
  • Financial performance.
  • Food and beverage offerings.
  • Guest satisfaction performance.
  • Food safety performance.

1 Week operational review

All of the components from the 1-day operational tune-up, with the addition of focus on:

  1. Cost savings and revenue enhancement opportunities.
  2. Effective purchasing.
  3. Training and development.

2 Week In-Depth F&B Operational Workshop

A collaborative effort working with your operation’s F&B leaders on 4key objectives:

 Cost saving and profit improvement opportunities.

  1. Review and implement best practices and SOP’s.
  2. Implement operational tools from previous segments.
  3. Concluding with a “Contract” of agreed upon and quantified actions for operations leaders, committing to action plans.

Concept Development

  • Market Studies.
  • Concept Recommendations.
  • Design and Development of Concepts.
  • Marketing and Launch Plans.

Additional Areas of Expertise

  • Public Speaking & Motivation.
  • Culinary Bootcamps.
  • Procurement Programmes.
  • Pre-Opening Planning and Support.
  • Re-Branding and Positioning.
  • Menu Development.
  • Job Specific Training.

Schedule a Consulting service